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Gig Harbor location: The facility if clean, in great, brand new condition. Difficulties---very frustrating is trying to access entry using cell phone. It often takes a long time for the system to hook up. Sometimes cannot get access and have to go to front office for help. I am told that if I push the circle button with the arrow before getting to storage--it will work better. That sometimes help, sometimes not. This issue must be resolved. I also find opening the overhead door very difficult--and I am not weak. I appreciate that the doors are sealed tightly from moisure and frankly that is most important--but if there is a way to make these door just a little easier to open, that would be appreciated. May I spray something on the guides to facilitate that effort? Bob Hicks

Stor-it-here is awesome the girls working were friendly and super helpful with me moving into another unit so it's more accessible for me to get in and out of easier. I definitely recommend this to anyone looking for a safe nice and easily accessible storage to keep your items in👍

Great staff and facilities are super clean and safe. Staff took the time to show me many options and getting a unit was a breeze! Highly recommend this location

The customer service at the Bonney Lake facility is above and beyond. They are so friendly and make everything so smooth and easy. It was probably the nicest experience of my move.

The reservation and registration service was streamline and professional. The facilities are extremely clean and easy to access. I love the keyless entry app, which was a free download. I'm really happy I chose Stor-it Here in Gig Harbor. The office manager was super helpful when I needed assistance.

Great new facility, and very friendly staff and was a seamless process getting set up and understanding how to access. They were willing to work around our complex schedule as we were having a pod delivered, and they were willing to work with us and ease the stressfulness of moving. Highly recommend.